QuantivaHQ is a smart trading platform that combines AI-powered market insights, automated trading strategies, portfolio management, and exchange connectivity into one unified dashboard. Whether you trade stocks or crypto, QuantivaHQ gives you the tools to trade with intelligence and automate with confidence.

Click the 'Get Started' button on the homepage, fill in your details (name, email, password), and verify your email address. Once verified, you can complete your profile setup and start exploring the platform.

QuantivaHQ offers multiple subscription tiers. You can explore the platform with a free plan that includes basic features. For advanced tools like AI signals, automated strategies, and priority support, check out our Pro and Enterprise plans on the Pricing page.

QuantivaHQ works on all modern browsers including Chrome, Firefox, Safari, and Edge. The platform is fully responsive and works on desktop, tablet, and mobile devices.

On the sign-in page, click 'Forgot Password?' and enter your registered email. You'll receive a password reset link. Follow the instructions in the email to set a new password.

KYC (Know Your Customer) verification is required to comply with financial regulations. It involves submitting identity documents and a selfie for verification. This helps prevent fraud, money laundering, and ensures the security of all users on the platform.

We use industry-standard encryption, secure authentication, and follow SOC 2 and ISO 27001 compliance practices. Your data is encrypted both in transit and at rest. We never share your personal information with third parties without your explicit consent, except as required by law.

Yes! Every QuantivaHQ account comes with 2FA enabled by default from the moment you sign up. You don't need to set it up separately — your account is automatically protected with an extra layer of security right from the start.

QuantivaHQ supports major cryptocurrency exchanges and stock brokerages. You can connect your accounts via API keys to view portfolios, execute trades, and manage positions across multiple exchanges from a single dashboard.

Navigate to the Exchange Connections section in your dashboard. Select your exchange, enter your API key and secret (with the required permissions), and save. QuantivaHQ will securely store your credentials and sync your portfolio data.

No. We recommend creating API keys with trading permissions only and disabling withdrawal permissions. QuantivaHQ never requires withdrawal access and cannot move funds out of your exchange accounts.

Think of AI trading signals as your smart assistant that watches the markets for you. Our engines scan thousands of data points — price movements, market trends, and overall sentiment — to spot potential opportunities and alert you in real time. It's like having an experienced analyst working around the clock so you never miss a promising move.

VC Pools allow users to participate in curated venture capital investment opportunities. These are pooled investment vehicles where multiple users can contribute to fund promising projects and startups, with transparent tracking and management through the platform.

Once your account is verified (KYC completed), you can browse available VC Pools in the dashboard. Select a pool, review the terms and investment details, and submit your participation request along with your investment amount.

VC Pools are an exciting way to get early access to promising projects and startups. Like all early-stage investments, they are designed for long-term growth, so your capital may be committed for a period of time. Every pool is carefully curated with full transparency on terms and progress. We recommend reviewing each pool's details and investing an amount that fits comfortably within your overall portfolio strategy.

We accept major credit and debit cards (Visa, Mastercard, American Express), and select digital payment methods. All payments are processed securely through our payment partners.

Go to your account settings and navigate to the Subscription section. You can upgrade or downgrade your plan at any time. Upgrades take effect immediately, while downgrades apply at the end of your current billing cycle.

Yes, you can cancel your subscription at any time from your account settings. Your access to premium features will continue until the end of your current billing period. No refunds are issued for partial billing periods.

You can reach our support team by emailing support@quantivahq.com. For faster resolution, include your account email, a description of the issue, and any relevant screenshots.

Our support team is always available and ready to help. You can expect a response within 24 hours or less — we're committed to resolving your questions as quickly as possible.

We love hearing from our users! If you have an idea for a new feature or any feedback to help us improve, simply email support@quantivahq.com. Your input plays a big role in shaping the future of QuantivaHQ and we appreciate every suggestion.